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SUPPORT SERVICES

We offer two types of online tech support services. The first is for Non-Emergency Support and the second is for Emergency Support.

Please assist us by identifying the proper category for your online request.

Non-Emergency Support

  • DNS addition/ changes
  • Configuration issues
  • Control Panel Support
Non-emergency support is available 365 days a year. Most requests are handled during business hours.

 

Emergency Support

  • Server not pingable
  • Manual reboot request
  • Security compromise
Emergency support is available 24 hours a day, 365 days a year.

Consulting Services

In addition to the routine tech support we provide to all customers, we also provide tech support on an hourly basis. If you are interested in these services, please contact us.

Service Upgrades

We can also upgrade your current server and/or services by adding on more capacity, additional equipment, upgrading servers, etc. If you are interested in this please contact us online or call us at 248-336-7843.

 

 

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248-336-7843 (Sales)
248-336-7818 (Support)